Terms of Service

Terms and Conditions for the Supply of Goods and Services
These Terms and Conditions apply to all Services provided by Rossi Studio Ltd, a company registered in England and Wales under number 12079468, whose registered address is at Radcliffe House, Blenheim Court, Warwick Rd, Solihull B91 2AA

1. Definitions and Interpretation

1.1 Definitions

Business Day: A day other than a Saturday, Sunday, or public holiday in England, when banks in London are open for business.
Commencement Date: As defined in Clause 2.3.
Terms and Conditions: These terms and conditions as amended from time to time in accordance with Clause 17.8.
Contract: The agreement between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions.
Customer/You/Your: The person or firm purchasing the Goods and/or Services from the Supplier.
Deliverables: The items outlined in the Order, produced by the Supplier for the Customer.
Design Project or Project Management: A project specifically for designing services, as outlined in Clause 7.4.
Force Majeure Event: As defined in Clause 16.
Goods: The goods specified in the Order.
Goods Specification: Specifications for Goods, including relevant plans or drawings agreed in writing by the Customer and the Supplier.
Intellectual Property Rights: Includes patents, copyrights, trademarks, trade secrets, and all similar or equivalent rights worldwide.
Order: The Customer’s written acceptance of the Supplier’s quotation or Proposal.
Proposal: An estimate or specification for Services, valid for 30 days unless otherwise stated.
Services: Services supplied by the Supplier to the Customer, as outlined in the Service Specification.
Service Specification: A written description or specification for the Services provided.
Supplier/We/Us/Our: Rossi and More Ltd.
Supplier Materials: Defined in Clause 8.1(i).
UK GDPR: As defined in section 3(10) and section 205(4) of the Data Protection Act 2018.
Website: The Supplier’s website where Goods and/or Services are listed.

1.2 Interpretation

A person includes natural or legal entities.
References to legislation include amendments or reenactments.
Words like “including” or “in particular” should not limit the preceding text.
References to writing include emails.

2. Basis of Contract

2.1 After an initial consultation, the Supplier provides a Proposal for requested Goods and/or Services. A legally binding contract forms when the Proposal is accepted.
2.2 The Order constitutes the Customer’s offer to purchase Goods and/or Services.
2.3 The Order is deemed accepted when the Supplier provides written confirmation (the Commencement Date).
2.4 Promotional materials and illustrations are for reference only and not legally binding.
2.5 Quotations are valid for 14 Business Days unless otherwise specified.
2.6 These Conditions apply to both Goods and Services unless otherwise stated.

3. Goods

3.1 The Supplier ensures that Goods correspond to their description but notes that images may vary due to display or lighting conditions.
3.2 The Customer indemnifies the Supplier for any third-party claims related to specifications provided by the Customer.
3.3 Bespoke orders may require up to 90 days for delivery.
3.4 The Supplier may amend specifications to comply with regulations.

4. Delivery of Goods

4.1 Goods are delivered to the location specified in the Order.
4.2 Delivery is complete upon successful unloading at the agreed location.
4.3 Delivery dates are approximate, and the Supplier is not liable for delays due to Force Majeure or Customer actions.
4.4 Customers may cancel orders if Goods are not delivered within 30 days, and delivery within this timeframe was stated as essential.
4.5 Goods are delivered by the Supplier’s authorised partners, and delays do not constitute breach of contract.
4.6 Goods may be delivered in instalments, each constituting a separate contract.

5. Quality of Goods and Faults

5.1 Faulty Goods must be reported promptly in writing, and the Supplier will evaluate them.
5.2 The Supplier is not liable for defects resulting from:

Misuse or failure to follow instructions
Customer modifications
Normal wear and tear or negligence

6. Title and Risk

6.1 Ownership of Goods transfers to the Customer upon full payment.
6.2 Until ownership transfers, the Customer must:

Store Goods securely
Keep them insured and in satisfactory condition

7. Project Management and Interior Design Services
7.1 Services are provided per the Proposal and Service Specification.
7.2 The Supplier ensures reasonable care and skill but recommends specialist advice for structural or building work.
7.3 Additional services require a new Proposal and acceptance in writing.
7.4 One design revision is included; further revisions or significant changes incur additional costs.
7.5 Illustrations are for reference only and not to be used for construction unless specified.
7.6 Customers are responsible for site preparations and waste disposal.

8. Customer Obligations
8.1
Customers must:Provide accurate information and necessary consentsCooperate with the SupplierPermit photos of completed projects for marketing purposes8.2 The Supplier is not liable for delays caused by Customer failures or omissions.

9. Charges and Payment
9.1
Prices are outlined in the Proposal or Order.
9.2 Payment is due within 7 days of the invoice date.
9.3 Late payments incur interest at 4% above the Bank of England’s base rate.

10. Intellectual Property Rights
10.1
All Intellectual Property created during Services remains the property of the Supplier.
10.2 Customers may use Deliverables only as outlined in the contract.

11. Data Protection
11.1
Both parties must comply with the UK GDPR and Data Protection Act 2018.
11.2 Customers must ensure lawful transfer of personal data to the Supplier.

12. Confidentiality
12.1
Confidential information must not be disclosed during the contract and for two years after its termination.

13. Limitation of Liability
13.1
Liability is limited to circumstances outlined in the contract, excluding negligence or fraud.

14. Termination
14.1
Either party may terminate the contract with one month’s notice.
14.2 Immediate termination applies to breaches or insolvency.

15. General
15.1
The contract is governed by English law.
15.2 Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

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